Who We Help

Eligibility

We can only offer services to families living in Norcross, Peachtree Corners, Doraville and Tucker of Gwinnett County, Georgia

You must live in our service area

We can only offer services to families living in the Norcross, Peachtree Corners, Doraville, and Tucker of Gwinnett County, Georgia.

If you live outside these areas, we still want you to find help:

  • If you do not live in our service area, click here for other resources to find agencies that may be able to help you.
  • If you live outside of Gwinnett County, contact United Way at 211 or 404-614-1000 (from a cell
    phone).

There is help available. You are not alone.

It is okay if you are already receiving assistance from other sources, too.

We encourage you to seek out help from other sources. If you are receiving help from other agencies or organizations, that does not prevent us from helping you, too.

Identification for all adults and all children in the home

Photo ID's are required for all adults in the household and ID's for each child in the household must be presented at the time of service. (Children's ID's include Social Security Cards, Medicaid Cards, Birth Certificates, etc.) You do not have to bring all of these examples for the children, but any one will do. We need identification for everyone in the home in order to help.

Current Proof of Residency

This can be a utility bill, a rental agreement, etc. A driver’s license will serve as identification for you in part 3, but a driver’s license alone will NOT serve as proof of current residency, Call us at 770-263-8268 if you need more detail on this.

For Rental assistance, you MUST have a lease with your name on it

Rental assistance will be paid to the landlord or apartment complex office in the form of a check. You must have a lease with your name on it in order to be considered for this assistance.

If you are in need of hotel assistance, there are very specific requirements for that or we can refer you to another agency for that. Click here for more information regarding emergency financial assistance for hotels in our service area.

Note: We are not able to help you find an apartment.

For details on organizations that provide other types of assistance see ______________.

For Utility assistance, you MUST have a lease with your name on it and current utility bill with your name on it

We only assist with electricity, gas, and water bills. Payments go to the utility companies in the form of a check.

For Prescription assistance, you must provide a photo ID, current bill in your name, and current prescription or prescription bottle with a refill

We cannot fill prescriptions for some controlled substance drugs.

We cannot absolutely guarantee assistance even if you have all the above items

Our ability to help depends on a number of factors including the availability of funds at the time.

We want to help and we want you to seek us out, if you need our assistance.

Feel free to call about any of the requirements or to discuss your needs with us 770-263-8268

Once you have met the requirements above, come to see us for service

We are located at 500 Pinnacle Court Suite 510
Norcross, GA 30071
.

Our phone number is 770-263-8268.

No appointment is required.

Note: Our procedures for service have changes during the Covid/ coronavirus pandemic, so read carefully.

You still drive to our facility, but when you arrive, call us at 770-263-8268 after 9:30am and we will come out to greet you, handle your documentation, and begin the process.

The amount of time varies depending on what verifications have to be made, so plan to be with us for a while just in case.

We look forward to serving you.

Our Address

500 Pinnacle Court
Suite 510
Norcross, GA 30071

770-263-0013

Give with Confidence
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Our Hours

Client Hours:
Monday, Wednesday, Friday from 10am to 2pm
Tuesdays from 6pm to 8pm
Saturday from 10am to 12noon
Doors are opened 30 minutes prior to each shift
 
Donation Hours:
Monday - Friday from 9am to 4pm
Tuesdays from 9am to 7pm
Saturdays from 10am to 12 noon

  We are closed for Labor Day - Saturday, September  4 through Monday, September 6. 

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